Privacy Policy - Ultra Tickets

Privacy Policy

Introduction

Welcome to Ultra Processing Ltd privacy policy.

Ultra Events respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.

  1. [IMPORTANT INFORMATION AND WHO WE ARE]
  2. [THE DATA WE COLLECT ABOUT YOU]
  3. [HOW IS YOUR PERSONAL DATA COLLECTED?]
  4. [HOW WE USE YOUR PERSONAL DATA]
  5. [DISCLOSURES OF YOUR PERSONAL DATA]
  6. [INTERNATIONAL TRANSFERS]
  7. [DATA SECURITY]
  8. [DATA RETENTION]
  9. [YOUR LEGAL RIGHTS]
  10. [GLOSSARY] 

1. Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how Ultra Processing Ltd collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or purchase tickets.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Controller

Ultra Processing Ltd is the controller and responsible for your personal data (collectively referred to as “Ultra Processing”], “we”, “us” or “our” in this privacy policy).

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise [your legal rights], please contact the DPO using the details set out below.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:

Full name of legal entity: Ultra Processing Ltd

Email address: info@ultratickets.co.uk

Postal address: Ultra Processing Ltd, Unit 15b, Sawley Park, Nottingham Road, DE21 6AS

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated in September 2018.  Historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, title and date of birth.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
    • apply for tickets;
    • create an account on our website;
    • request marketing to be sent to you;
    • enter a competition, promotion or survey; or
    • give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
  • Third parties or publicly available sources. We will receive personal data about you from various third parties [and public sources] as set out below
  • Technical Data from the following parties:
    • analytics providers such as Google based outside the EU;
    • advertising networks such as Facebook based outside the EU;
    • Search information providers such as (NAME) based outside the EU.
  • Contact and Transaction Data from providers of technical, payment and delivery services such as Stripe based outside the EU.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

Click here [LINK TO GLOSSARY, LAWFUL BASIS] to find out more about the types of lawful basis that we will rely on to process your personal data.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new customer (a) Identity

(b) Contact

 Performance of a contract with you
To process and deliver your order (a) Identity

(b) Contact

(c) Transaction

(d) Marketing and Communications

 (a) Performance of a contract with you
To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

 (a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

 (a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to partake in a prize draw, competition or complete a survey (a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

 (a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity

(b) Contact

(c) Technical

 (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

 Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical

(b) Usage

 Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

(f) Marketing and Communications

 Necessary for our legitimate interests (to develop our products/services and grow our business)

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a ticket purchase.

Cookies

We do use cookies.  You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out in the table [Purposes for which we will use your personal data] above.

  • Internal Third Parties as set out in the [Glossary].
  • External Third Parties as set out in the [Glossary].
  • Specific third parties such as Text Local and Mail Chimp.
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International transfers

Many of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data: see [your legal rights] below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. Glossary

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

THIRD PARTIES

Internal Third Parties

Other companies in the group of companies of hwihc Ultra Processing Ltd forms part acting as joint controllers or processors and who are based in the United Kingdom and provide IT and system administration services and undertake leadership reporting.

External Third Parties

Service providers acting as processors based in the United States who provide IT and system administration services.

YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • If you want us to establish the data’s accuracy.
  • Where our use of the data is unlawful but you do not want us to erase it.
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Privacy Overview
Ultra Tickets

Key Details

Policy Date: 17/09/2018

This data protection and privacy policy describes how Ultra Events Limited formerly Ultra White Collar Boxing Limited (We) protect and use your personal information when you participate at our boxing training or events or use our website. In accordance with the Data Protection Act 2018, General Data Protection Regulation EU 2016/679 and The Privacy Communication Regulation (the Data Protection law) We are registered Data Controllers with the Information Commissioners Office number ZA157866. For the purposes of Data Protection Law, We are the Data Controller and you are the Data Subject.

We are registered as a limited company to an address at Bezant House, Bradgate Park View, Chellaston, Derby, DE73 5UH.

Introduction

We gather and use personal and sensitive information about individuals so that We may provide products, comply with law and permit access to our services, digital services and events.

Where you provide us with personal and sensitive information, under agreement or by accessing our services you agree to the conditions of this Privacy Policy.

What personal and sensitive data we record

  • Your name and your employer
  • Contact information including email address and mobile phone number
  • Your home address
  • Special category data regarding your health information, including information collected on a medical PAR-Q and special needs/dietary requirements provided on booking forms, and other special data where relevant, such as date of birth.
  • Next of kin information
  • Demographic information, such as location, gender and age.
  • Questions, queries or feedback you leave if you contact us via the contact page.

What digital information  We collect about you

  • Website usage data
  • Your IP address, and details of which version of web browser you used.
  • Information on how you use the site, using cookies and page tagging techniques.
  • Geographical location when browsing our websites, device information (ie iPhone, Google Pixel, Desktop etc).

Your Consent to certain company activities

For certain company activities or management of special categories of data, we will ask you to provide your explicit consent to process your personal data;

  • 1) to receive electronic marketing by us and/or by third parties,
  • 2) to process special category data where relevant, including for insurance purposes.
  • You do not need to provide us with marketing consent in order access our services or attend our events. However, We are unable to offer our services where you do not provide explicit consent to process your medical data as a participant, for example where you do not sign medical consent or complete a medical PAR-Q or Agreement form.

How We legally process your information

The legal grounds for processing your personal data are where:

  • It is necessary that We collect your data for the performance of a contract to which you are a party, or where We are entering into a pre-contractual arrangements with you in order to provide you with our services. The data that We require in all cases is your name and contact details, without which We are unable to offer you our services.
  • It is necessary for the purposes of our legitimate interests, except where our interests are overridden by your interests, rights or freedoms To determine this, We consider a number of factors, such as what you’re told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you. Our legitimate interests are to better understand our customers’ interests, to improve and to promote our Services and those of others, to administer the site, to promote fundraising for Cancer Research UK and to provide you with information regarding your training course and future courses.
  • It is necessary to process your medical data for your own vital interests, in the event you are injured and need urgent medical treatment.
  • Where it is required by law or needed for public interest or official purposes

How we use this data

We Collect data to understand what you are looking for, to enable us to deliver and improve our products and services and provide you with medical assessment or treatment.

Specifically, We will use data:

  • As necessary to provide our services or information about our services
  • We will use the data set out above (in How We legally process your information) to provide details about our training course, process bookings and prompt fundraising for Cancer Research UK.
  • For our own internal records, namely fight orders, insurance data, participant records and to ensure correct medical treatment is provided where required.
  • To improve the products and services We provide, including our training courses, our fundraising and our events.
  • To contact you in response to a specific enquiry.
  • To contact you in response to your application to our events and provide you with more information regarding the programme.
  • To send you a Newsletter about Ultra Events ltd and other things We think might be relevant to you.

Who We share your personal information with

We need to share certain information with third parties in order to provide our services, to send emails and SMS, engage Insurance providers, medical assessors, medical practitioners and area representatives.

Your personal information may be made available to third parties who provide us with relevant services such as IT hosting, IT maintenance providers, email marketing providers and SMS suppliers. These companies employ risk mitigation controls when performing data management functions on our behalf. A list of these organisations is available here link

Where you have provided sensitive medical information to us by completion of our Boxing Agreement or PAR-Q form, we may need to share this for medical or insurance purposes. Where you have provided us with a grant of access to your historic medical records, we will ensure that the right to access such records will only be exercised by a medical professional for emergency treatment.

Where you are engaged in an activity to fundraise for Cancer Research UK, We may share your name and contact details with them so that they may get in touch with you to offer you support with your fundraising for your booking. Cancer Research UK will handle the data We share with them in line with their Privacy Policy, which can be read at www.cruk.org/privacy

Mandatory disclosure of information by law

We may disclose specific information by lawful request by government authorities, law enforcement and regulatory authorities where required or permitted by law and for tax or other purposes. Your personal information may also be made available to third parties or partners, where necessary, as part of any restructuring of our business or assets.

Personal information may also be released to external parties in response to legal process, and where disclosure is required to comply with laws, or to enforce our agreements, corporate policies, and terms of use, or to protect our rights, property or safety, those of our employees, or of third party persons.

International Data Transfers

Some external third parties We engage are based outside the European Economic Area (EEA) so processing of some of your personal data may involve a transfer of data outside the EEA.

Where We transfer your personal data outside of the EEA, We ensure compliance with international privacy standards equivalent to EU data protection by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where We use certain service providers, We may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission
  • Where we use service providers based in the US, we may transfer data to them if they ascribe to the Privacy Shield, which requires them to provide protection to personal data shared between the Europe and the US.

How long we keep your digital account data for

If you express an interest via our online registration, We will keep your details on record for so long as you have a registered account with us (or for thirty days if you visit our site and do not register with us). If you would like to close or delete your registered account, please contact us, in which case we will within thirty days of your request, remove all of your personal data from our records (except to the extent that it is required to satisfy any legal, accounting, or reporting requirements).

How long we keep your personal and sensitive data for

If you wish to enter an event and complete our Boxing Agreement, associated forms and PAR-Q form, these and associated medical, training, injury or welfare notes taken at the time of the Agreement, will be retained for a period of 6 years. This is to ensure that we can meet legal obligations. We will be unable to delete this data before the end of the 6 -year expiration period but will delete such data after the period has expired.

How you can access and update your personal information

You can find out if We hold any personal information about you by making a ‘Subject Access Request’, normally free of charge, under data protection law. If we do hold information about you we will provide you with a copy of that information unless a legal exception applies, in which case we will inform you of this at the time of our response.

You also have the right to access or request information we hold about you.  We will at your request correct, complete, or update information. We will only oblige a request to access your own personal data and will ask for your own proof of identity to ensure you are the legal person entitled to make a request. Where you cannot provide ID to assert your identity, we will refuse your request.

We reserve the right to exercise reasonable discretion to redact information where it conflicts with legal obligations, commercial sensitivity or third party privacy.

To make a request to exercise either of these rights, please either put the request in writing addressing it to the address provided below or email us your request For the attention of the Data Protection Officer at info@ultraevents.co.uk .We will respond to your request within 30 calendar days.

How you can request erasure of your data

You may ask us to delete or remove personal data. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for legal reasons, which will be notified to you at the time of your request.

How you can withdraw your consent

You have the right at any time to withdraw any consent you have given us to process your personal data. Please note if you withdraw your consent it will not affect the lawfulness of any processing of your personal data we have carried out before you withdrew your consent. If you have opted into receive marketing information, you can change your mind easily by sending an email to info@ultraevents.co.uk or clicking the unsubscribe link.

For any consent you have provided for us to process special category data (such as medical information), to withdraw your consent, please contact us.

How you can restrict or object to us using your data

You can ask us to suspend the way in which we are processing your information in certain scenarios, or object to our processing your data where we are relying on a legitimate interest ground (or those of a third party) and you feel it impacts on your fundamental rights and freedoms, or where we are processing your personal data for direct marketing purposes or profiling your data. In some cases where you object, we may demonstrate that we have compelling legitimate grounds to process your information, which override your rights and freedoms.

Please note that if you want us to restrict or stop processing your data this may impact on our ability to provide our Services. Depending on the extent of your request we may be unable to continue providing you with our service.

Any queries or concerns about the way in which your data is being used can be sent via email to info@ultraevents.co.uk

Moving your information to another organisation

You have the right to request that we send to you or to another organisation, an electronic copy of the personal data we hold about you, for example when you are dealing with a different service provider. If you would like us to move, copy, or transfer your information please let us know by emailing info@ultraevents.co.uk . We will respond to you within one month after assessing whether or not this is possible, taking into account the technical compatibility with the other organisation in question.

Your Right to transfer medical records

Where you Request transfer of medical records under the Data Protection law, these should be submitted in writing, clearly stating the records required and enclose as much information as possible to correctly identify these records i.e. your full name, your previous/current addresses, your date of birth, the time period that you were under their services and the location at which the record may have been taken. It will also be necessary to provide proof of your identity

Children

Our services are not aimed at children and we do not permit children to use our service. Service users must have reached 18 years of age.

Control of your digital privacy

Our website uses Cookies. Below we explain what these are and how you can control their use. We also advise that you take the time to understand how you can control your own privacy, and Cookies outside the use of our Services by learning to use and adjust browser settings on your personal device.

Cookies and how we use them

What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

Automated decision making

We do not use your information for automated decision making. Also, we do not use your data to auto profile or conduct automated analysis and do not approve third parties who might conduct these activities without our knowledge or consent.

Changes to this Policy

This Policy is subject to regular review. We may change this Policy from time to time or update this page in order to reflect changes in the law and/or our privacy practices. The policy date provided is the date the policy was last amended.

Data Protection Officer Details

To contact our Data Protection Officer at Ultra Events Limited please contact us at: info@ultraevents.co.uk

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the UK data protection regulator, the Information Commissioner’s Office.  Further details can be found at www.ico.org.uk or 0303 123 1113.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.